FAQs

Member rights and responsibilities can be found here.

CampusCare is a self-funded student health benefit plan that works like a traditional HMO plan. CampusCare works in conjunction with the Student Health Service Fee to provide student at UIC comprehensive health benefits. Information regarding the benefits provided by CampusCare can be found here.

CampusCare members are enrolled in discount vision & dental programs run through a third party company, United Health Programs. This program offers a discount at vision & dental providers that in-network with United Health Programs. More information regarding this can be found here for vision and  here for dental. 

CampusCare is a semester based program. Click here for information regarding coverage dates.

Students can use their i-Card at UI Health. Members can also download and print their CampusCare ID card from the CampusCare portal. Instructions for downloading and printing your CampusCare ID card can be found here.

Members should call their CampusCare Primary Care Provider’s office to schedule non-emergency care.

CampusCare is secondary to all other insurance companies except Medicaid. More information can be found here.

We allow currently registered students to reinstate into CampusCare at any time by submitting an electronic reinstatement request via our portal. If a student reinstates after the established deadline date, their effective date of coverage is the date the reinstatement form is submitted. More information on reinstating into CampusCare can be found here.

Members can add spouses, civil union partners and eligible children to their CampusCare coverage for an additional fee. More information regarding add dependents can be found here.

During the open enrollment period, or after a qualifying life event, students can submit a dependent add request via the CampusCare portal and upload the required documentation prior to the open enrollment period deadline date. Dependents are automatically carried over each semester that a member is registered for courses unless a drop dependent request is submitted via the CampusCare portal prior to the deadline date for the semester. More information regarding adding dependents can be found here.

Eligible students include all registered Undergraduate, Graduate, and Health Professional students taking at least one class that charges them with tuition and mandatory fees. Eligible fellows working under a T/32, F/32, T/42, T/76, or D43 grant at UIC are also eligible for CampusCare (to verify if you are eligible please contact your program administrator). To verify if you are a member, students can view the CampusCare charge by going to their student account bill (E-Bill). If you are not charged with the CampusCare Fee you are not a member of CampusCare. Information regarding eligibility can be found here.

Students who cancel courses for the term at 100% refund of tuition & fees will retroactively lose their CampusCare coverage for the entire semester. Student will be financially responsible for all services rendered for that semester and will be charged a $50 Cancellation Fee to cover pre-paid expenses already incurred by the program (such as reinsurance and vision dental program premiums).
Students who withdraw from courses at anything less than 100% refund of tuition & fees will remain enrolled in CampusCare for the term.

Students can submit a waiver via our website prior to the deadline date for the semester. Waivers are good for one academic year: Fall, Spring & Summer, in that order. All waivers must be resubmitted each academic year. Click here for information regarding waiving CampusCare.

CampusCare is a semester based program. Information regarding cost can be found here.

Students that are NOT taking summer classes or are graduating, and have CampusCare coverage for the Spring term of that academic year, are able to continue CampusCare coverage through the Summer by completing and submitting a Summer Continuation Form by the Enrollment Period Deadline Date.

Our claims address is:

CampusCare
PO Box 8030
Westchester, IL 60154

Information regarding claims can be found here.

Please contact our claims department at 312-996-4915 option 2.

 

You information with CampusCare will automatically change when you update your information in the UIC system.